EGIA

SALES & MARKETING

CSR Training for the Trades - Book More Calls & WOW Your Customers

Turn Every Call and Every Home Service Into Predictable Revenue You Can Count On in Any Season

Power Selling Pros helps home service businesses close the gap between the leads they are already paying for and the revenue those leads should generate.

Most companies do not have a lead problem. They have a conversion problem.
  • CSRs are booking 60 percent of calls instead of 85 to 90 percent
  • Technicians default to quick fixes instead of maximizing opportunities
  • No consistent standard exists across the team
  • No feedback loop to improve performance

That is where Power Selling Pros comes in.

Power Selling Pros provides ongoing coaching and accountability for your CSRs and technicians using their real calls and real in home interactions. Each team member receives personalized one on one feedback twice per month so the standard is not just taught but consistently executed. This is not a one time training. It is a system that drives measurable performance over time.

The result?

  • Higher booking rates
  • More technician generated opportunities
  • Larger average ticket sizes
  • A more consistent customer experience

Clients like Shanklin Heating and Air report 95 percent or higher booking rates.
Even a single CSR improving from 60 percent to 85 percent can represent over 1,000,000 dollars in recovered revenue annually.

Trusted by over 1,000 home service contractors and backed by partnerships with Carrier, Trane, Lennox, ServiceTitan, and EGIA.

See how much more revenue your team can drive over the phone and in the home using Power Selling Pros with the leads you already have.